Review of Bell Fibe TV/internet service is nothing but problems, yet very cool, until you get setup.

UPDATE – May 5/2011 - Bell has been, and can be very arrogant, if you look at this flyer we received this week telling us the service is available in our building. And the fact that they say the service is good quality, “Best TV picture?” We are still experiencing problems six months later, although it is better than in the first week in November 2010, it is still pixillating, and sound-outs. To say “This technology is the BEST”  is really a stretch. When it’s working, is is excellent, but that has not been our experience.
One Bell techie told us “You can’t expect it to be 100%” but Bell expects us to PAY 100%?

UPDATE - November 29/2010
It's almost a month since I had Bell Fibe TV/internet installed and I must say I am very impressed by Bell Canada, and especially Ryan the techie who dropped by on Sunday and did a thorough and excellent job fixing my TV signal.
I have had some complaints and they have finally addressed them, however I am still annoyed with the sales practices of the in-lobby sales people. But with that put aside, after talking with the Bell Executive Team in Montreal (they called me) my pixillating and sound problems have been resolved. The picture quality is absolutely excellent, no pixallating (where the picture takes a burp,) or sound outs.

UPDATE December 12/2010 - Still getting the pixillating and sound outs but not as bad as it was when we first got it, they "say" they will resolve the problem?
My next question is, will this corrective measure be addressed to "everyone" that has problems? I hope so, and suspect it is in Bell's best interest to do so, and will people just give up and switch back after the first few weeks of pixillating picture.
On another happy note another service techie called and was able to fix the Bell anti-virus software that I was told was a "known issue and would not be resolved for a few months." The internet side was not a problem other that the anti-virus situation since it was excellent speed since the beginning.

UPDATE - November 11/2010 - The original date of this BLOG posting is documented as Monday, November 8/2010, at 10:25am and was first posted on my OPERA BLOG and then posted here earlier this week....
 

Have you had PROBLEMS since you signed up for the new Bell FibeTV (Internet Protocol television-IPTV) service which allows you to get TV through the internet? One of the first things someone does when they get an internet service provider (ISP) is to load, download, a virus protection software usually provided by the ISP.

Click READ MORE below to read on about Bell FibeTV/internet....

Bell FibeTV/internet bandwidth issues, "Why am I being charged so much on my internets"

March 11/2011 – TORONTO – Well I did speak too soon, same problems (pixillating and sound-outs on the TV side) after 1-2 days, I don’t know what I’m going to do now. Just so depressed by all this and feel like jumping off a bridge, but I shall still hang in there and hope for the best, but it means more calls to Bell Fibe and another round of service calls. You can read all our encounters and results CLICK HERE.

March 6/2011 – TORONTO – Called Bell FibeTV today to compliment them that the TV side is working much better but the final determination will be made when it is trouble free.

Today I want to bring up a revelation about the bandwidth issues we are all encountering across Canada with Bell and other large internet providers. Tech Savvy and other smaller operations have been giving unlimited bandwidth for years and the big guys don’t like it.

Bell Canada FibeTV/internet

The "BIG" guys

As I said, I called Bell FibeTV today to compliment the techie for the work he did yesterday for my FibeTV signal and he asked me “is there anything else I can help you with?” and the floodgates opened. I started to ask him why I was charged just under 22GB for three separate days in February 2011. My total usage for the month according to Bell’s own Bandwidth Usage Monitor was about 50GB which fell under my bandwidth limit for the month, but I wanted to try and understand why I was accounted for using such a large amount of bandwidth over three days, when my regular usage is well less than 1GB per day. This question was actually a side issue and I never really gave it much thought, since I was not being charged for any overages. (CLICK HERE for larger view of usage monitor)

Click READ MORE below to read on about Bell bandwidth issues ....